Mark has been Sales Manager at Luscombe Suzuki for almost 10 years – In that time he has built a wonderful sales team of some very dedicated sales executives. Mark is very hands-on and likes to meet and chat to all our customers, helping his sales team deliver the level of service a Luscombe customer has come to expect.
But don't take our word for it ...
"I've just bought a car for the fourth time in four years which fully amplifies why I give Luscombe Motors five stars for sales and after sales service from great staff who have a genuine interest in ensuring the customer is treated fairly and professionally." David U
"I can not thank Mark at Luscombe Hunslet for what he did today. He went above and beyond the customer experience. I phoned Luscombe yesterday and Mark answered I was very upset my car had been scratched while I was at Morrison’s and I am going away soon ,so you can imagine I was at my wits end ,but Mark said bring it down on the 12 at 10 30 and I will see what we can do .I went down thinking this is going to cost a fortune not only did mark make me feel at ease he fixed my car with no expense to me brilliant customer service they always make me feel welcome had if I was part of the family Thank you" Mrs J H
“ The experience at Luscombe Suzuki Leeds was fantastic because they don't just have a mission statement they stick to it. An outstanding team providing outstanding service and value. ” Mr Stephen P
Whether you are a single vehicle owner/operator or a company with a small, medium or large mixed franchise fleet of cars James Griffin is the man you need to talk to - he has a wealth of experience in dealing with businesses of all shapes and sizes.
Shaun has been with Luscombe Suzuki since it opened in 2010. Shaun is a very popular member of the team, great fun, loves to entertain, whilst at the same time being very kind, caring and considerate.
Over the years Shaun has built up an enviable bank of customers who come back to him time and again to buy another car for themselves or recommending him to friends and members of their families.
Here's what some of those customer say about Shaun ....
"I have never had such good service anywhere like the service i got from your sales man Shaun. All i can say he was terrific both in the sales room and when he delivered the car to me." Teresa G
"Amazing service and thank you to all of your staff especially Shaun who is a credit to your company" Cathy T
"I have had 3 cars from Luscombes. They are always beyond helpful and Shaun in sales is fantastic"
"Shaun has always been outstanding" Gill F
James is the youngest member of the Sales Team – James has worked for Luscombe Suzuki for two years and is a popular member of the team with both staff and customers alike. He is very obliging and is always willing to go that extra mile.
But don't take our word for it ...
"Luscombe Suzuki were amazing from day 1. James and Anthony went above and beyond to ensure I got the best deal to fit my budget and that I knew what was included within my finance. I was previously scared of going to dealerships on the premise of being sold to, but at Luscombe it is far from that! They helped me buy a car that suited my lifestyle and I committed to buying on my terms. I would strongly recommend these to anyone looking to invest in a car and 10/10 customer service!" Reanne F
Anthony has worked in the motor trade for some time, joining Luscombe Suzuki after a few years with a prestige franchised dealership – Anthony , with a ‘th’, says that the Luscombe Ethos of helping customers to buy rather than selling to them is a breath of fresh air in the motor trade and he has embraced it enthusiastically -
But don't take our word for it ....
"The sales service we received at Luscombe dealership was excellent, our sales person Tony Smith explained everything we wanted to know about the Ignis. Our purchase went smoothly, 10/10 for Tony and the Luscombe team! We are very happy with out new car so a big thank you!" Philip L
"Personally, I am a skeptical about Car dealerships. However, my better half was really keen on a Suzuki Swift. I work very close to the dealership, so gave them a visit. Fast forward 10 days and we now own a Suzuki Swift! I personally dealt with Tony Smith and he was great. Low pressure and thorough. I would highly recommend Luscombe if you are in the market for a new or used car!" Charles W
"We have just picked up our new Suzuki Swift car. This is our second car purchased from this dealership. We are over the moon with the purchase. On both occasions we have been treated like family, with kindness n helpfulness in abundance. We would like to thank Alan on our 1st purchase n Anthony on our recent purchase from the Leeds branch. Both were amazingly helpful, nothing was too much trouble. The same applied to all the staff on site. Thank you all, from one very happy driver." Pat E
"Hello Anthony I just wanted to say thank you again for sorting everything out with the car. Now I've got home, I was able to have a proper look and it looks really good and it drove really well - I also greatly appreciated the petrol you put in for me, thank you. I'm really happy with my car and I look forward to driving it for many years to come. Kind regards Laura"
You will find Simon very personable - always smiling and always positive – he really is game for a laugh (out of work) - at the dealership, he is extremely knowledgeable and enjoys helping customers find the vehicle most suited to their needs and affordability.
But don't take our word for it ...
“ I'd definitely recommend Luscombe Suzuki Leeds to friends and family because Simon was very helpful and sorted my purchase quickly. The servicing plan is also fabulous and very cost efficient. Even though I don't live in Leeds, I know I will be able to get my car to the garage when needed with the collection service. I also feel like if I have any problems, I can go straight to them and it will all be sorted quickly. ” Rachael H
“ My experience at Luscombe Suzuki Leeds was positive because Simon Price and Cas from the sales team were very helpful and professional. The whole experience of part exchanging and buying a new car was done with great efficiency and before you know we were driving away with our new car! Highly recommended! ” Julie Ann C
“ My experience at Luscombe Suzuki Leeds was cracking because the customer service so good Simon was informative, well mannered and extremely helpful, nothing was too much trouble. ” Alison M
“ Everything went smooth and easy, Simon thanks for arranging everything so quickly ” Miss S
Kylie has worked in the Motor Trade for a number of years and has a wealth of knowledge and expertise when it comes to dealing with any service issues you have.
She is extremely helpful and obliging - but don't take our word for it ....
"Kylie, as always, great service from Luscombe Suzuki. Thank you team." Sheila G
"Good morning Kylie, thank you for your text everything is perfect never had bad service from yourselves at Luscombe still wish to carry on with my service plan -thanks to you and your team" Lisa H
"Hi Kylie. I am absolutely happy with your service. Of course, 10 out of 10. Thank you very much for everything you've done with my car." Miss Y
"Kylie and Maria were excellent on Reception. Both very knowledgeable and helpful." Geoffrey A
Always friendly, always helpful and smiling - that is why Rachael is such a popular member of the Luscombe Suzuki Service Reception Team. She has worked in the motor trade a number of years and is more than capable to help you if any issues arise with your car.
But don't take our word for it ....
'Maria and Rachael are always exceptionally polite and friendly ....' Brian W
'Rachael Bell my service advisor was fantastic - nothing was too much trouble and she answered all my questions knowledgeably and without hesitation' Foncie B
'I found the service excellent and particularly Rachael who came and picked my car up from my home address and brought it back after the service and MOT, and explained everything I needed to know' Elaine K
Maria has a wealth of Suzuki experience having worked at Luscombe's for five years. She previously worked in a body shop so Maria is the "go-to lady" for all your body work repairs! Recently awarded a 'Suzuki Saint' for going above and beyond in her customer care.
But don't take our word for it ....
"Special mention for Maria who is excellent on the service desk - I always feel as though I matter" Jane T
"Maria helped me with our service plan, she was great.." Lynne C
"The Service provided by Maria and all the staff was exceptional as we have become used to" Eric R
"Special thanks to Maria who has a great sense of humour for dealing with awkward customers!" Kate R
Low Road, Hunslet, Leeds, West Yorkshire, LS10 1QR
Luscombe Motors Limited is an Appointed Representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Luscombe Motors Limited to act as a credit broker, not as a lender, for the introduction to a limited number of finance providers and to act as an agent on behalf of the insurer for insurance distribution activities only. Luscombe Motors Limited typically receives commission for introducing you to the finance provider. The commission will be a percentage of the amount that you borrow.
Registered Address: Low Road, Hunslet, Leeds, West Yorkshire, LS10 1QR
