Robin's Diary

Don’t change the people, change the culture!

If you ever needed evidence that the same people can completely change their performance and results, once again I’m looking at Cricket…. How the team has gone from rock bottom to now setting records, shows how important one’s mindset is, regardless of ability! 

This turnaround can give all of us confidence, no matter how bad results or life might be, with a winning mentality, and a confidence in your ability, massive changes can happen.

Good performance isn’t just about winning, especially away from sport. Good performance acts to lift spirits. Life becomes much more enjoyable when you pull together as a team, do your very best, forget “that’ll do” and “it’ll be OK” and focus solely on doing your very best. For a cricketer that’s every ball, for us it’s every contact with a customer, or colleague.

Our performance is in our own hands, and I’d much rather be in a winning, record-setting team, than a poor team, even if I get paid the same! 

“Don't lower your expectations to meet your performance. Raise your level of performance to meet your expectations. Expect the best of yourself, and then do what is necessary to make it a reality. “ Ralph Marston