Meet the Team
Fazz AhmedSales Manager 0113 277 6099 Email Fazz
Fazz is a really special type of guy - He has the patience of a saint, a brilliant personality so he makes us all laugh and customers and staff absolutely love him. He is really excited about the MG Range and is keen to help customers find the vehicle most suited to their needs and affordability.
But don't take our word for it .....
"Highly recommend - Honest & Straightforward Car Sales Dealership
This is the 3rd new car we have bought from Luscombes in Leeds, but this time the experience was a little bit different in that we were not able to visit the showroom and deal with the sales person face to face due to Covid 19 restrictions. However we still received outstanding service from Fazz who was the only salesperson in the showroom and was extremely busy. He dealt with everything by phone and was friendly and courteous . We were quoted an excellent part exchange price even though the dealership were unable to view the car we were selling. The new car was delivered to our door and the steering wheel, doors etc were sanitised before the delivery driver left taking our old car with him. We can highly recommend this dealership to anyone considering purchasing a car. We have always found them to be honest and trustworthy and we have never felt that they were trying to rip us off - unusual in today's world." Jane S
"I believe in giving 5 star reviews, if I wasn’t very happy, I would inform the company. Luscombe Leeds is like a breath of fresh air in the car dealers’ world ! Fantastic communication, polite, friendly, informative and helpful , people who clearly love the jobs they do. They call a spade a spade , say what they mean, and mean what they say. I travelled 138 miles to part exchange my car and bought a used car from them. Thank you so much Faz. I highly recommend a visit to them . You won’t be disappointed." Jayne H
"Very good to deal with friendly staff..no pressure felt the best dealer we have had the pleasure of dealing with..definately go back to leeds in the future when we want to change our car" MarionP
"I was made to feel like a VIP. It was a really good experience" Alan H
Steve CouplandSales Executive 0113 277 6099 Email Steve
Steve is a very popular member of the team - he has a really lovely way with him, being extremely calm and helpful to customers and staff alike. Steve is extremely knowledgeable and enjoys helping customers find the vehicle most suited to their needs and affordability.
But don't take our word for it .....
“ The experience at Luscombe Mitsubishi Leeds was great because, our sale man was very helpful, understanding and didn't push a sale. He also Listened and gave us what we wanted. 5 star service ” Rachel L
"We live around an hour away and fell in love with a car they had up fro sale. When we called to view they held the car for us to not waste our time. When we got there, there was a hot drinks machine and cold drinks available while we waited to speak to a sales advisor. Steven dealt with the whole transaction. He was friendly and did not push and extras on us as we said we just wanted the car as is. Over all a very nice experience. And if they have a car we are interested in the future we would definitely make the trip up again to view." Rachel J
Sascha StolleySales Executive 0113 277 6099 Email Sascha
Sascha has a wealth of car sales experience - his customers have found him to be very knowledgeable, helpful and patient with any queries they have.
But don't take our word for it...
"This is the first time we have used Luscombe Mitubishi, Leeds. My husband and I were greeted by Sascha Stoley Sales Executive who made us feel welcolm and offered us a drink whilst we discussed things in more detail. We informed Sascha that our previous motability car had been damaged beyond repair and that we could start to look around for another vehicle. Both myself and husband had seen the Mitubishi Outlander and thought it could be the right vehicle for us. We explained that we were needing an automatic car even though I hadn't driven one before, lumbar support and a larger enough boot to carry my electric wheelchair and to have a hoist fitted to it. Sascha asked us we would have time for a test drive as his car was parked outside. Sascha explained how to adapt the driverside electric seat for height, to move forward/backwards and lumbar support and where all the controls for the car were and last but not least how to drive an automatic car. I drove an automatic car for the first time without any hickups and thoroughly enjoyed the whole experience. Once back at the dealership we said we liked the car but before placing the order we needed confirmation from Motability and Sascha needed to check a few things for us first. At the end of December we went back to place the order for our new motability car with hoist. Anyways the whole experience from start to finish with Luscombe Mitubishi. Leeds was and is 100% and Sascha Stoley gives his 100% attention from walking through the door to paperwork phone calls and handing over our new vehicle and aftercare. Thanks Sascha" Julie A
Sarah WainwrightService Advisor 0113 277 6099 Email Sarah
Sarah is the bright and bubbly person you first see when you walk in to Luscombe Mitsubish and MG Showroom - she is always smiling and very helpful indeedand is looking forward to helping you very soon.
But don't take our word for it .....
"Morning Sarah, Thank you so much for looking after us yesterday when our car was in for service. In this day and age it comes as a surprise when you get good customer service!! Can’t fault the way that it went from booking in to collection. Nice to see that the art of looking after your customers still exists!! Many thanks." Shelley.
"Excellent service when getting a 24000 mile service done. Sarah was lovely on the front desk and the manager was genuinely engaged with me as a customer." Adam C
"Thanks to everyone involved in sorting out my car, particularly the young lady who wears her hair in a top bun. She saw the whole thing through from initial phone call to ordering the part and arranging a speedy fix on the day. Her people skills are excellent and her ability to complete the task was impressive. Thank you" Frank H
Dan PlumridgeAssistant Service Manager 0113 277 6099 Email Dan
Assistant Service Manager
Dan has been with Luscombe Mitsubishi since we opened - his knowledge of Mitsubishi vehicles is vast and he is an extremely valued member of the Luscombe Mitsubishi team. He is very keen to provide the highest levels of customer care which are what has helped us win a number of awards and become a Mitsubishi 5 Star Dealer.
But don't just take our word for it ....
"The service I received was absolutely incredible. I could not fail it. From start to finish it was first class. Thank you so much!!!!!!" Rebecca M
"At Luscombe they made me feel welcome and was very helpful not only with the issue that I took my car in for but they helped me by setting up a service plan which will give me peace of mind when it comes to servicing my vehicle at the right time and not to worry about having a larger bill when the service is due." Stephen M
"I am pleased with the repair and found the customer service very good and the adviser very helpful, thank you" Mr K